Customer Support and Call Center Teams
Trained, supervised remote agents for inbound support, outbound calls, appointment confirmations, live chat and email, working your hours and scripts.
Best for businesses whose phones, inboxes, or follow-ups are outpacing the team they have.
Each person learns your processes before they start, and a Silver Tongue supervisor reviews their work. For one client, automating confirmation calls freed up 180 hours a week.
- Answer more calls and messages, faster
- Consistent, on-script customer conversations
- Supervision and call quality reviews handled for you
- Inbound support and help desk
- Outbound calls, confirmations, and reminders
- Live chat, email, and SMS support
- Appointment setting and lead follow-up
Businesses we do this for today
Often combined with
Data Entry and Back-Office Support
Best for teams buried in spreadsheets, forms, and records that someone has to keep correct.
Learn moreBookkeeping and Accounting Support
Best for owners and finance leads who need reliable day-to-day bookkeeping without adding in-house headcount.
Learn moreBusiness Process Automation
Best for businesses where someone copies the same information between systems every day.
Learn moreTell us what’s taking up your week.
Walk us through it on a 30-minute call. We’ll suggest what to tackle first, then send a written proposal with a price.
- What your staff spend the most hours on
- Which of those jobs we could take on or automate
- Where we’d suggest starting
Prefer email? Write to contact@silvertonguecontracting.com